Support & FAQs

Participation

• You need to submit your application and get on the waitlist.
• You will receive an answer as soon as possible.
• All applications are subject to approval. Submission does not guarantee access.
• Do not believe anyone claiming they can help you with the approval process.
• Do not send money to anyone’s personal account.

Refund Policy

• No refunds or changes will be accepted.

Age Limit

• Yes, 21+ only

Payment Plan

• You can take up to three installments when checking out.
• No extra fees will be charged

Wristbands

• You will receive your wristband at check-in.
• Wristbands must be worn throughout the entire festival.
• A wristband is required to:Enter parking, camping, and venue grounds.Pay for anything throughout the bay.
• Enter parking, camping, and venue grounds.
• Pay for anything throughout the bay.
• Wristband registration is required via the Into The Wild Mobile App, where you can prepay any balance.

Payments & ATMs

• Credit cards are NOT accepted at the bay.
• No ATMs or cash-load desks will be available.
• All payments must be made using your wristband balance, which can be prepaid via the mobile app.

Can I transfer funds to a friend?

• No. Once funds are in your personalized account, they cannot be transferred.
• Any leftover balance will be refunded according to the refund policy.

Airports

• Fly to Dalaman Airport and respond to the transfer form sent before your booking.

Carpooling

• Send your travel plan to oytun@wakeup.works, and we will help.

What is included in the price

●      3 nights of accommodation

●      Breakfast and dinner buffet

●      All experiences (except a few exceptions)

Can I bring my own tent?

●      Branded tents/merch tents are NOT allowed.

●      Personal tents are permitted within designated areas.

Amenities Available 

• Free Water Refill Stations
• Free Wi-Fi by Turkcell
• Restrooms & Showers
• Crowd Management (Security) & Medical Services
• Buggies
• Help Desk

Will there be a charging stations?

• Charging points will be available at designated areas.

Are pets allowed

• Yes, pets are welcome.

Are meals included?

• Yes. Breakfast and dinner buffet are included with all accommodation options.

Will there be vegan options?

• Yes. Every camp will offer a vegan option for each meal.

Can I bring my own food and drinks?

• Outside food and beverages are not allowed.
• Alcohol sales will be available at the festival.

All participants must follow festival health and safety policies stated below:

Health and Safety Regulations

●      The festival follows national and international health and safety standards.

●      Health measures may change at any time due to government, promoter, or artist requirements.

●      If a participant fails to comply with safety regulations, they may be denied entry without a refund.

Public Safety

We provide:

●      24/7 medical support (Ambulance/Healthcare personnel).

●      Active Crowd Management (Security) services at entry/exit points and within the festival area.

●      Lifeguards stationed at designated water areas.

●      Emergency protocols for rapid response.

●      Environmental measures: 

○      Trash bins placed throughout the festival area.

○      Clearly marked camping area boundaries for safety.

○      Trail markers to guide participants and prevent getting lost.

We expect:

●      Sun & Nature Protection:

○      Wear sunglasses, a hat, and sunscreen (SPF 30+).

○      Drink plenty of water—carry a refillable bottle.

○      Wear natural fabric clothing (cotton or linen).

○      Rest in shaded areas and limit alcohol consumption in the sun.

Staying Safe in Nature:

○      Use eco-friendly insect repellent.

○      Wear proper walking shoes.

○      Follow trail markers to avoid getting lost.

○      Do not litter—use trash bins.

○      Stay within camping boundaries for safety.

○      Be mindful of wildlife hazards (snakes, insects).

○      Carry a flashlight for nighttime movement.

○      Avoid cliff edges and unstable ground.

○      Do not swim alone—always have a buddy.

○      Respect quiet hours (5-11AM) for a peaceful environment.

●      The festival is committed to a safe, comfortable, and respectful environment.

  The following actions may result in ejection from the event:

○      Profanity or offensive language (spoken or on apparel).

○      Public intoxication or disruptive behavior.

○      Bringing prohibited items (see "Non-Allowed Items").

○      Throwing objects or liquids.

○      Taunting, abusive, or obscene gestures.

○      Entering restricted areas without passes.

○      Possession/use/sale of illegal drugs.

○      Fighting, threatening, or endangering others.

○      Littering or throwing cigarette butts on the ground.

○      Engaging with musicians disruptively.

○      Pushing through crowds in a disruptive way.

○      Live-streaming on social media.

○      Invading other participants' personal space.

Festival Map & Schedule 

●      The festival map will be available on:

○      Our website

○      Social media

○      Into The Wild App

●      Lineup details (artist times and stages) will be announced a few days before the festival.

Will there be a Lost & Found?

●      Yes, inquire at the Help Desk.

Will Wi-Fi be available?

●      Yes. Free Wi-Fi by Turkcell will be available at campsites and venues.

Will cellular network work?

●      Only Turkcell will function properly.

• Branded tents / merch tents
• Drones
• Explosive materials (fireworks, etc.)
• Flashlights
• Amplified sound equipment
• Open flames / heating appliances
• Walkie-talkies

●      Send your ideas to eylul@wakeup.works

●      Send over to info@intothewildfest.com